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Customer Testimonials

Customer Testimonials

Customer and Practice Picture

We value feedback as much as you do. By letting us know how we are performing we can continue to develop and tailor our service to you. Scroll through current comments from our subscribers and leave your thoughts at the bottom.

"I have been a Practice Manager for over 20 years and I just want to say to you all thank you very much for all of the information and protocols. I am sure that without your help I would have lost control of my mind."
Practice Manager, March 2013

"I just felt I had to drop a line to you to say how absolutely excellent the library of policies and procedures is on the website. I only joined last week and wish I'd done it a long time ago!"
Practice Manager, February 2013

"First Practice Management is really helpful and supportive, and a great sounding board - can't recommend the service highly enough - and the membership fee which gives you access to all of the policies and the helpline is cheap at twice the price. And no, I've not been paid to say this!"
Practice Manager, February 2013

"As a first time Practice Manager it is very difficult to get anyone to commit to an action process - you have confirmed some of my thoughts and bought up some areas that I have not considered. Thank you.... I have to say the support from First Practice Management has been excellent - thanks."
Practice Manager, January 2013

"I would just like to pass on my thanks for everything you do for us all. I am sure that we take it for granted. I know we subscribe but just having you as a resource is amazing. I wish I had access to a site like this years ago when I started as a PM. Too long ago now!!! And the e-mail forum is great at least we can share knowledge. Thanks again to all of you, we do appreciate you."
Practice Manager, January 2013

"At the end of a difficult year, with so so many changes (again)! I cannot remember how I ever managed this job without your wonderful organisation. I have been a PM for 15 years and as you will appreciate have survived many changes and restructuring of the NHS and General Practice. You have made my life so much easier with access to so many resources. To have all the information in one place saves hours of searching - to have the support of you and your team and also of all the other practice managers is invaluable."
Practice Manager, December 2012

"The time I have saved by using the First Practice Management website has more than paid for the cost of the subscription, sometimes even Practice Managers need advice or a little reassurance, First Practice Management does both and more."
Practice Manager, December 2012

"Just to say thanks again for a brilliant web site. As a new Practice Manager with no previous experience of primary care and with a QOF assessment visit scheduled less than three months from my start date in post, I really do not think I could have managed without you!"
Practice Manager, November 2012

"I find the website easy to use and an excellent resource. I have used the Advice Line on a number of occasions and I have been delighted with the advice I have received. I particularly like the way the website is responding to the demands of the user and many of the new additions to the site have been generated from recurrent themes received on the Advice Line."
Practice Manager, October 2012

"I have found the responses to my queries via the Advice Line to be very useful, and importantly the prompt response has been excellent. Well worth the cost of the annual subscription as the problem with many of the other aids to employment law is that they are in paper form so it is much harder to know if they are completely up to date."
Practice Manager, October 2012

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