Knowledge Base
Information on a wide range of topics of relevance to practice managers
General administration - information on over 50 topics including confidentiality and consent, music & TV in the waiting room, treating overseas patients, and much more
Practice administration - information on practice management issues including partnership agreements, GMS, PMS, QOF, Commissioning, salaried GPs terms of employment, and much more
Clinical audit - an overview of what clinical audit is
Forum bookcase - contains dozens of documents (including forms, checklists and protocols) which members of our discussion forum have provided for other Managers to download and adapt "as is"
Clinical Protocols bookcase - contains a number of draft clinical protocols which members of our discussion forum have provided for other Managers to download and adapt "as is"
The forum bookcase and the clinical protocols bookcase are separate from our Protocols Library (which is in the Members section of the website) and which contains hundreds of quality-controlled policies, protocols and procedures.
Articles - articles on a range of topics of relevance to Primary Care.
Surveys
HR / Employment Law, Health & Safety, Advice Line, Protocols Library
If you are looking for information and guidance on employment law, HR or health & safety, this can be found in the Members section of the website, along with our Advice Line, the Protocols Library and family of toolkits, and our mentor scheme for newly appointed Practice Managers..
If you are not a Member, have a look at the benefits of membership and how to subscribe for more information.