Patient & Community Services Index
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- Abortion / Termination Of Pregnancy
- Access to medical records - leaflet for patients
- Access to Medical Reports
- Advance Directives ("Living Wills") protocols
- Advance Directives - Desk Aid (flowchart)
- Advance Directives patient information leaflet
- AIDS/HIV (patients) policy
- Alcohol Screening LES (Northern Ireland) - Structured Brief Advice for Alcohol
- Anaphylaxis statement
- Anaphylaxis treatment protocol
- Annual Practice Report
- Antenatal care deskaid
- Antenatal care protocol
- Anticoagulation clinic protocol
- Appointment Management Policy
- Basic life support training (QOF ED1)
- Basic life support training (QOF ED5)
- Being Open Policy
- Bereavement letter
- Blood pressure monitor (self service) protocol
- Blood pressure recording (QOF R11)
- Blood pressure recording (QOF R17)
- Blood test types
- Care Records Service patient opt-out protocol
- Carers protocol
- Cervical Screening protocol
- Cervical Screening Invite Letter - 1st call
- Cervical Screening Recall letter
- Cervical Screening Non-responder letter
- Cervical Screening Withdrawal letter
- Cervical Service Audit policy
- Change of address/personal details procedure
- Chaperone (guidelines for)
- Chaperone policy
- Chaperone poster
- Child health (England)
- Child health (Northern Ireland)
- Child health (Wales)
- Child health surveillance statement
- Child immunisations call letter
- Children at Reception
- Children's vaccinations protocol
- Cholesterol monitoring & treatment protocol
- Communication standards (letters, emails etc.)
- Community Referral
- Complaints procedures – see Practice Operation & Development index
- Complex Co-Morbidity Register LES (Northern Ireland)
- Computer generated prescriptions policy
- Confidentiality policy (Teenagers)
- Consent protocol
- Consent Form
- Consent to observer policy
- Copying correspondence to patients policy
- 'Did Not Attend' (DNA) policy
- Dignity and Respect policy
- Disability Access Protocol and Checklist
- Domestic Abuse Policy (Patients)
- Domestic Abuse Policy (Staff)
- Emergency contraception protocol
- Emergency contraception - information for patients
- Emergency drugs (checking) policy
- Equality and Diversity Policy
- Equipment Loan Procedure
- Ethnic origin monitoring
- Extended Hours Patient Questionnaire
- Fees and Charges Leaflet
- Fit Note Deskaid
- Fitness to Work Statement
- FP69 Patient Deduction
- Freedom of Information Leaflet
- GP Patient Survey (England)
- Guide Dogs Policy
- Health questionnaire
- Heart attack (action) procedure
- Hepatitis B clinical protocol
- Hepatitis B deskaid
- HIV\AIDS (patients) policy
- Home visit data collection form
- Home visit requests procedure
- Injectable Neuroleptic Medication protocol
- Isolation of Patients Protocol
- Late arrivals (patients late for appointments) protocol
- Learning disabilities (identification of) protocol
- Length of consultations (QOF PE1)
- Living Wills - see Advance Directives
- Living Wills patient information leaflet see Advance Directives leaflet
- Looked-after children policy
- Medical certificates (provision of) protocol
- Medication review (QOF MM11, MM12)
- Medicines Reconciliation at Discharge
- Mental Capacity Act Policy
- Mental Health Care Plan (QOF MH6)
- Mental Health - Routine Health Promotion (QOF MH7 & MH9) protocol
- Military Priority
- Minor Surgery protocol
- Missing patient protocol
- New Patient Health Check - Sample Letter
- New patient registration/health questionnaire
- New patient registration policy
- NHS Constitution Policy
- Nurse-led minor illness clinic protocol
- Nurse team leaflets
- Nursing and Medical Advanced Care Plans LES (Northern Ireland)
- Obesity policy
- Out of hours (handling of patient info.) protocol
- Out of hours - palliative care alert
- Overseas visitors - see 'Patients from abroad (entitlements to treatment)'
- Palliative Care (PC2) protocol
- Palliative Care Referral form
- Parental consent to treatment for child - see Consent Form
- Pathology results (handling) procedure
- Patient access to clinical system
- Patient data (recording of) policy
- Patient death procedure
- Patient Death Procedure - Northern Ireland
- Patient Demographic Check Protocol
- Patient Participation Group Constitution
- Patient Participation Group Presentation
- Patient satisfaction questionnaire
- Patients' Charter
- Patients from Abroad (entitlements to treatment) Procedure - England
- Patients from abroad (entitlements to treatment) procedure - Scotland
- Patients from Abroad (entitlements to treatment) procedure - Northern Ireland
- Patients from abroad (entitlements to treatment) procedure - Wales
- Patients Leaving Policy
- Phlebotomy Protocol
- Power of Attorney protocol
- Preconceptual advice protocol
- Private Insurance Work Protocol
- Private Medical Certificates Procedure
- Repeat Prescribing policy
- Repeat prescription requests by email
- Requests for results protocol
- Safeguarding Children Leaflet
- Sexual Health protocol (QOF SH1, 2 & 3)
- Smoking (patients & public) policy
- Smoking cessation protocol
- Smoking cessation questionnaire
- Smoking status (QOF R23)
- Statement of fees and charges
- Summary Care Record
- Swine Flu Leaflet
- Swine Flu Patient Guide
- Telephone consultation protocol
- Temporary residents (TRs) procedure
- Text messaging (to patients) protocol
- Toys (in the waiting room) procedure
- Travel vaccination questionnaire
- Urgent Appointments – Reception guide
- Validation of patient contact details policy
- Vulnerable adults policy
- Wart clinic & consent form
- Yellow fever vaccine control procedure