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Terms and Conditions

Terms and Conditions

This website, www.firstpracticemanagement.co.uk, is owned and operated by First Practice Management (FPM), a division of SRCL Ltd.

Use of information on this site:

By accessing this website you agree to be bound by the terms and conditions set out below.

FPM owns the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download or copy only for use within your Practice. Any other use sharing or reproduction of the material or content is strictly prohibited.

While we will use reasonable endeavours to verify the accuracy of all information we place on this site, we make no warranties, whether express or implied in relation to its accuracy. We cannot accept any liability for actions taken, or not taken, on the basis of information we provide on this site.

We accept no responsibility or liability for the content or operation of any websites to which you can link from this website.

Advice Provision

In the HR guidance section of the site we cannot cover every topic in minute depth, and the information we provide gives general guidance and should not be regarded as a complete or authoritative statement of the law, which can only be given by the courts. Nor can it cover every situation that may occur - practices will need to take a view on how legislation affects their particular circumstances based on their own research. Answers to HR related issues are based on our best interpretation but we cannot accept any liability for actions taken, or not taken, on the basis of information in the HR guidance section of the site or in our responses to Advice Line questions. Use of the website and the advice facilities are on this basis. Practices are always recommended to consult their legal advisors and / or the insurer who provides their personnel / staff dispute indemnity cover as it is usually a condition of continued cover that they are consulted in the first instance. 

Training DVDs:

Training DVDs purchased for single Practice use must not be used outside the purchasing Practice. The DVDs provide advice and training in a variety of business topics. The advice is general in nature, and we cannot accept any liability for actions taken, or not taken, on the basis of information provided in the DVDs.

Defective DVDs - you must notify us within 10 working days of the delivery date of a defective DVD, and promptly return it to us. We will replace it on a like-for-like basis.

Pricing & Payment:

All prices and charges are shown in UK pounds sterling and are exclusive of VAT, which will be added to all invoices.

The annual subscription to this website entitles anyone at your Practice to unlimited access to the Members section of our website for 12 months. You are not permitted to disclose your usernumber/username or password to anyone outside your Practice. By submitting a subscription application you agree to pay the annual subscription, regardless of how much or how little you use the website. Invoices for annual subscriptions to this website are due within 28 days of invoice date; we reserve the right to suspend access to the website if an invoice is outstanding beyond 28 days, or if we have reason to believe you have disclosed your usernumber/username or password to anyone outside your Practice.

Payment for Training DVDs is due within 28 days of invoice date.

Cancellations:

We do not give refunds for cancelled website subscriptions or for cancelled bookings for workshops or seminars.

Training DVDs - we will only provide a refund for a DVD which is returned unopened in the original packaging within 10 days of receipt.

Privacy Policy:

For information about how we handle data about you, see our Privacy Policy.

Governing law and jurisdiction:

These conditions are governed by and construed in accordance with the laws of England and Wales.

Further information:

If you have any questions about our Terms and Conditions, please email us at: mail@firstpracticemanagement.co.uk