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First Practice Management - Management Consultancy Service

Management Consultancy - Overview

FPM offer a comprehensive and professional management consultancy service to practices and other primary care organisations.

We can provide objective advice, expertise and specialist skills across all areas of operation with the aim of maximising profit, improving the business performance of practices or reviewing and advising on an improved organisational structure.

We will look at the vision, strategy, structure, management and operations of a practice. Our consultants can assist by identifying options with recommendations and providing support for the implementation of solutions.

Consultants operate across a wide variety of services such as business strategy, marketing, financial and management controls, human resources, information technology and operational issues.

How can we help you?

We will carry out a review of the whole practice team or specific groups of staff, which would include interviews with staff and partners and report with recommendations to the practice. Areas covered include:

  • Assessing the workload, skill mix and skills of individual members of staff
  • Identifying improvements to partnership team-working, decision-making, communications, leadership and clinical workload management
  • Advising on operational systems, including the appointments system and patient access
  • Reviewing management and administrative structures
  • Advising on individual performance issues or poor team-working
  • Advising and leading on any subsequent HR processes to ensure compliance with best HR standards and guidelines

Our Consultants

All our consultants have an in depth knowledge of practice management, having worked in and with successful practices and organisations in primary care over a number of years. View our Management Consultants profiles


Dr Shirley Tinnion, Aylesbury:
Richard was well prepared and used that knowledge to facilitate an extremely valuable meeting for us. He gave fact when asked for, left us to discuss issues when appropriate and gave straight talking opinion when appropriate or asked for. Some of my colleagues were nervous of being inundated with “management speak” and that was certainly not the case.  I would feel very comfortable in recommending Richard to other colleagues.

Dr Kevin Tipper, Chorley:
"We have been delighted with the management consultancy service we have received from FPM. Ruth conducted a two day review of the whole Practice and team, and recommended a number of ways in which we could improve efficiency within the Practice. We are now in the process of recruiting a new Practice Manager and FPM have been instrumental in facilitating this and we look forward to completing the recruitment process with Ruth and her team."
Dr Jonathan Smith, South Hetton:
"We recently had a 2 day assessment of our practice, specifically focussing upon the management. We have all found it hugely beneficial in highlighting areas for improvement. A fresh pair of eyes has been invaluable in identifying weaknesses in our structure, and also training needs for staff."
A practice, North of England:
"We couldn’t recommend Ruth highly enough. She came into our practice which was in crisis and has somehow managed to show us a way through our problems. After going through our finances Ruth has identified multiple unclaimed items, amounting to several thousand pounds, which has meant that despite the cost of the service and implementing suggested improvements in the equipment/software, the whole process has probably left us in profit overall."

What should I do next?

If you think you would like to go ahead or would like further information contact our administration team who will arrange for a consultant to contact you by telephone. This initial consultation is free of charge.

Please telephone our administration team on 0333 240 4010 or fill out the Management Consultancy enquiry form without obligation.

What is the cost?

If you decide, after your discussion, that you would like to go ahead, then the daily rate is £550.00 plus VAT per day or £275.00 plus VAT for half a day, with an additional charge for mileage expenses*.
The daily rate can also be pro rata for part days, as required.

A detailed breakdown of our charges will be supplied prior to commencement.

Please telephone our administration team on 0333 240 4010 or fill out the Management Consultancy enquiry form without obligation.